Administrative Bureau

The Administrative Bureau, headed up by the Administrative Bureau Commander, has five components: the Detective section, the Clerical / Records section, the Communications section, the Community Relations – Crime Prevention and Education section and the General Administration section. The Chief and the Chief’s Administrative Assistant along with the Administrative Bureau are responsible for the support and business side of policing.  

Conducting criminal investigations, crime analysis, investigative intelligence, dispatching 33,000 calls for service per year as well as administering the budget, the police fleet, the property room, records management, technology, administrative reporting and compliance, along with handling supplies, training and a multitude of community outreach projects are a few of the many functions of the Administrative Bureau. Learn more about these functions below.

  1. Communications / Dispatching Center
  2. Records / Clerical
  3. Property Management Room

Communications / Emergency Dispatching Center

The Whitehall Division of Police maintains a dispatching center that is staffed 24 hours a day, 7 days a week, 365 days a year with highly qualified and well trained dispatchers. As a public safety answering point (PSAP) our communications experts answer 9-1-1 calls for police, fire, and emergency medical assistance. Our dispatchers also answer regular line calls and dispatch patrol officers along with handling a multitude of other responsibilities. Our dispatch center handles approximately 33,000 calls for police service per year. You can reach our dispatch center by calling (614) 237-6333 or in the case of emergency dial 9-1-1.

 When to Call 9-1-1 

Call 9-1-1 when there is a:

  • Crime in progress
  • Emergency
  • Lives are in danger
  • Serious injury
  • Serious medical condition
  • Situation needing immediate attention

Steps to Take During a Crime

What should you do if you see a crime occurring? 

  • Call 9-1-1 immediately. Remain calm. 
  • Be observant and make mental notes. 
  • Are there any weapons involved? 
  • What is the address? 
  • Any physical characteristics such as height, weight, race, beard, or scars?
  • Any clothing description? 
  • How many people are involved? 
  • Are the persons involved on foot or in a vehicle?

Resources